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SHIPPING
Shipping takes 7-10 business days unless goods are shipped from our offshore warehouse where it can take up to 45 days to arrive.
Shipping costs vary depending on your location and the items in your order. You can calculate shipping costs during checkout.
Not yet.
If your order is lost or damaged, please contact our customer service team immediately. We will investigate the issue and take steps to resolve it.
Returns and Exchanges
We offer a 7 day return policy on most items. Please visit Returns and Refunds page
To return an item, please contact our customer service team to obtain a return authorization number. You may need to ship the item back to us at your own expense. For more information, please visit Returns and Refunds page
Yes, for some items. Please contact customer service to find out more.
ORDERS AND PAYMENTS
You can track your order on our website or the shipping carrier’s website.
We accept Paypal, Credit cards and Debit cards, Google Pay and Zip
Yes, we use industry-standard security measures to protect your payment information.
Our website uses SSL encryption to protect your personal information. You can verify this by looking for the padlock icon in your browser’s address bar.
ACCOUNT
You can create an account on our website by clicking the “Create Account” button during checkout or on our homepage.
You can update your account information by logging into your account and clicking the “My Account” tab.
If you have any other questions, please don’t hesitate to contact our customer service team.
PAIDA